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Frequently Asked Questions Regarding the Reopening of Batam Bintan

Starting from 24 January 2022, Indonesia has opened the doors of Riau Island’s Batam and Bintan for tourists from various countries. This plan was executed after various preparations under the coordination of the Ministry of Economy and the Ministry of Tourism and Creative Economy. Below are the frequently asked questions regarding the international travel regulations & requirements to enter Riau Islands.

Effective from 18 May 2022, RT-PCR test results are no longer required to be taken prior to departure from the country or region of origin. Scroll down and find more information before booking your holiday!

 

1 | Are we allowed to enter Riau Islands?

Yes, According to the Circular Letter of the Directorate General of Immigration No. IMI-0603.GR.01.01 of 2022 concerning the Ease of Immigration to Support Sustainable Tourism during the COVID-19 Pandemic, as of 30 May 2022, the Indonesian government has added countries and special entities whose citizens can enter Batam and Bintan with Visa Exemption and Visa On Arrival (VOA) for leisure purpose. Check here and see further regulation details!

You can enter by Visa Exemption and Visa on Arrival through these entry points listed in the Circular Letter:

1. Immigration Checkpoints on Airports

  1. Hang Nadim International Airport in Batam Island

2. Immigration Checkpoints on Seaports

  1. Bandar Bintan Telani Lagoi in Bintan Island
  2. Bandar Seri Udana Lobam in Bintan Island
  3. Batam Centre in Batam Island,
  4. Citra Tri Tunas in Batam Island
  5. Marina Teluk Senimba in Batam Island,
  6. Nongsa Terminal Bahari in Batam Island,
  7. Sekupang in Batam Island,
  8. Sri Bintan Pura in Bintan Island, and
  9. Tanjung Balai Karimun in the Great Karimun Island.

 

2 | Is there a mandatory self-quarantine?

According to the Circular Letter of the COVID-19 Task Force Number 19 of 2022 concerning Health Protocol for International Travel during the COVID-19 Pandemic, there is no mandatory self-quarantine for those who have received the complete dose of COVID-19 vaccine at least 14 (fourteen) days before departure. 

International travelers who have not yet received vaccination or have only received the 1st dose of COVID-19 vaccine at least 14 (fourteen) days before departure must undergo 5 x 24 hours quarantine with mandatory RT-PCR test on day 4.

 

3 | Which visas are allowed for entering Riau Islands?

According to the Circular Letter of the COVID-19 Task Force Number 19 of 2022 concerning Health Protocol for International Travel during the COVID-19 Pandemic, as of 18 May 2022 and the Circular Letter of the Directorate General of Immigration No. IMI-0603.GR.01.01 of 2022 concerning the Ease of Immigration to Support Sustainable Tourism during the COVID-19 Pandemic, as of 30 May 2022, international traveler can enter Indonesia using Visit Visa Exemption, Visa On Arrival or E- Visa detailed in number 2. Visit this page for regulation details!

 

4 | What health protocols should we follow as we arrive in Riau Islands?

International travelers must comply with health protocols according to the Circular Letter of the COVID-19 Task Force Number 19 of 2022 concerning Health Protocol for International Travel during the COVID-19 Pandemic. These protocols can be summarized as follows:

1. All foreign travelers (foreign nationals) who will enter the territory of the Republic of Indonesia shall adjust their travel documents to ensure compliance with the provisions regarding the foreign travelers allowed to enter the territory of Indonesia, which includes Covid-19 vaccination certificates, recommended health protocols, along with the use of PeduliLindungi application while in Indonesia. Provisions for RT-PCR examination and quarantine period are not required except under certain conditions.

2. Foreign travelers must show a card/certificate (physical or digital) proving that you have received the second dose of COVID-19 vaccine, minimum 14 days before departure.

3. Upon arrival at the entry points, foreign travelers must undergo a COVID-19 symptom check, including a body temperature check, with the following conditions :

  1. If there is no symptom of COVID-19 and body temperature is below 37.5 degrees Celsius: no need to undergo RT-PCR examination upon arrival

  2. If there is any symptom of COVID-19 or body temperature above 37.5 degrees Celsius: must undergo RT-PCR examination upon arrival.

4. The provision regarding the period of isolation (quarantine) applies for all foreign travelers with the following categories:

  1. Quarantine is no longer required for those who have received the complete dose of vaccine at least 14 days before the departure time.

  2. Quarantine period of 5 x 24 hours is required for those who have not been vaccinated or received the complete dose of vaccine.

  3. Foreign travelers under the age of 18 (eighteen) years and/or require special protection can follow the quarantine period provisions imposed on their parents or caregivers.

  4. Foreign travelers who have not received a full dose of vaccination and completed isolation or treatment for COVID-19, as well as having been declared inactive in transmitting COVID-19, are allowed to continue the journey by attaching a doctor's certificate from a public hospital of the country of departure or the ministry that carries out government affairs in the health sector in the country of departure stating that the person concerned is no longer actively transmitting COVID-19 or the COVID-19 recovery certificate;

  5. Foreign travelers with special health conditions or comorbidities that cause travelers to have not and/or unable to receive the COVID-19 vaccination, are allowed to continue the journey by attaching a doctor's certificate a public hospital from the country of departure, stating that the person concerned has not and/or is unable to take part in the COVID-19 vaccination.

5. The above policies are temporary and will be readjusted according to global health developments.

 

5 | Should we show proof of vaccination from our country of origin?

Yes, all international travelers must present vaccination certificates as well as the negative results of the RT-PCR test in the country/region of origin with samples taken within a maximum of 2 x 24 hours before departure and attached during the health examination upon arrival. Read the detailed regulation on this article to prepare yourself before departure. Check out this page to learn about how to verify your vaccination status.

 

6 | How many RT-PCR tests are required?

According to the Circular Letter of the COVID-19 Task Force Number 19 of 2022 concerning Health Protocol for International Travel during the COVID-19 Pandemic, RT-PCR tests are only required for those who are detected with a symptom of COVID-19 or showing a body temperature above 37.5 degrees celsius upon arrival.

 

7 | What if my RT-PCR test result is negative?

According to the Circular Letter of the COVID-19 Task Force Number 19 of 2022 concerning Health Protocol for International Travel during the COVID-19 Pandemic, you will be allowed to continue your journey.

 

8 |  What if my RT-PCR test result is positive?

In the event that the results of RT-PCR show positive results, continue with the following provision:

  1. If asymptomatic or experiencing mild symptoms, isolation or treatment is carried out in isolation hotels or centralized isolation facilities set by the government; or

  2. If accompanied by moderate or severe symptoms, and/or with uncontrolled comorbidities, isolation or treatment at a COVID-19 referral hospital is carried out;

  3. The cost of isolation/treatment for foreigners is borne independently, while for Indonesian citizens it is borne by the government.

     

9 | What happens if we can't pay for treatment at the hospital?

Sponsor parties, Ministries, Institutions, or State-Owned Companies that approve the entry permit for you will then be responsible for it.

 

10 | Which vaccines are accepted in Indonesia?

The Indonesian government recognizes all types of vaccines. The card/certificate will be accepted in English and other foreign languages. Please make sure your vaccination data is verified beforehand by Indonesia’s Ministry of Health.

If you are planning to visit Riau Islands, we need to kindly remind you to always comply with our regulations and requirements and always practice healthy habits such as wearing a mask in public places, washing hands frequently, and implementing social distance with other travelers. 

Make sure you check out the availability of your chosen accommodation as well as the CHSE (cleanliness, health, safety, and environmental sustainability) certification of the places you’re planning to visit.

Don’t forget to also follow our official social media account on  Instagram @wonderfulindonesia, Facebook @WonderfulIndonesia, Twitter @wondefulid, TikTok @wonderfulid, and our Youtube Wonderful Indonesia to keep yourself updated with the latest information about Indonesia’s traveling regulations.

 

*Disclaimer : This article was updated on May 30, 2022. Due to the dynamic nature of travel regulations, please refer to official websites and links found in this article for the latest updates and developments.